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Technology pursuits even the Dragons
Funny Stuff
page 5
Technical Support Problems

Here are some conversations, which had actually happened between help desk people and their customers.

Customer: "You've got to fix my computer.  I urgently need to print a document, but the computer won't boot properly."
Tech Support: "What does it say?"
Customer: "Something about an error and non-system disk."
Tech Support: "Look at your machine.  Is there a floppy inside?"
Customer: "No, but there's a sticker saying there's an Intel inside."

Tech Support: "Just call us back if there's a problem.  We're open 24 hours."
Customer: "Is that Eastern time?"

Tech Support: "Ok, now click your left mouse button."
Customer: (silence) "But I only have one mouse."

Tech Support: "Do you have 3 1/2 inch diskettes?"
Customer: "No, I only have 3 of them."

Tech Support: "I need you to right-click on the Open Desktop."
Customer: "Ok."
Tech Support: "Did you get a pop-up menu?"
Customer: "No."
Tech Support: "Ok.  Right click again.  Do you see a pop-up menu?"
Customer: "No."
Tech Support: "Ok, sir.  Can you tell me what you have done up until this point?"
Customer: "Sure, you told me to write 'click' and I wrote 'click'."

Customer: "Now what do I do?"
Tech Support: "What is the prompt on the screen?"
Customer: "It's asking for 'Enter Your Last Name.'"
Tech Support: "Ok, so type in your last name."
Customer: "How do you spell that?"

Customer: "I received the software update you sent, but I am still getting the same error message."
Tech Support: "Did you install the update?"
Customer: "No.  Oh, am I supposed to install it to get it to work?"


Honesty

When a guy's printer type began to grow faint, he called a local repair shop where a friendly man informed him that the printer probably needed only to be cleaned. Because the store charged $50 for such cleanings, he told him he might be better off reading the printer's manual and trying the job himself.
Pleasantly surprised by his candour, he asked, "Does your boss know that you discourage business?"
"Actually, it's my boss's idea," the employee replied sheepishly. "We usually make more money on repairs if we let people try to fix things themselves first."


Archaeological Discoveries

After digging to a depth of 100m last year Russian scientists found traces of copper wiring dating back 1000 years, and came to the conclusion that their ancestors already had a telephone network one thousand years ago.
So as not to be outdone, in the weeks that followed, American scientists dug 200m, and headlines in the US newspapers read: "US scientists have found traces of 2000 year old optical fibres, and have concluded that their ancestors already had advanced high-tech digital telephone 1000 years earlier than the Russians."
One week later, the Finnish press reported the following: "After digging as deep as 500m, Finnish scientists have found absolutely nothing. They have concluded that 5000 years ago, their ancestors were already using mobile phones.


Simple Game

Overheard at a computer store: "I want a game capable of holding the interest of my six-year-old, but it's got to be simple enough for his father to play, too."


Bill Gates's Personal Hell Demo

Bill Gates died and found himself in purgatory being sized up by St. Peter.
"Well, Bill, I'm really confused on this call. I'm not sure whether to send you to Heaven or Hell. After all, you helped society enormously by putting a computer in almost every home in America, yet you also created that ghastly Windows 95. I'm going to do something I've never done before in your case: I'm going to let you decide where you want to go."
Bill replied, "What's the difference between the two?"
St. Peter said, "I'm willing to let you visit both places briefly, if it will help your decision."
"Fine, but where should I go first?"
"I'll leave that up to you."
"Okay then," said Bill. "Let's try Hell first."
So Bill went to Hell. It was a beautiful and clean. Bill saw a sandy beach with clear waters and lots of bikini-clad women running around, playing in the water, laughing and frolicking about. The sun was shining, the temperature perfect. He was very pleased.
"This is great!" he told St. Peter. "If this is Hell, I really want to see Heaven!"
"Fine," said St. Peter, and off they went.
Heaven was a place high in the clouds, with angels drifting about, playing harps and singing. It was very nice, but not as enticing as Hell.
Bill thought for a quick minute, and rendered his decision. "Hmmm. I think I'd prefer Hell," he told St. Peter.
"Fine," retorted St. Peter, "as you desire." So Bill Gates went to Hell.
Two weeks later, St. Peter decided to check on the late billionaire to see how he was doing in Hell. When he got there, he found Bill shackled to a wall in a dark cave, screaming amongst hot flames, being burned and tortured by demons.
"How's everything going?" he asked Bill.
With his voice filled with anguish and disappointment, Bill responded, "This is awful! This is nothing like the Hell I visited two weeks ago! I can't believe this is happening! What happened to that other place, with the beautiful beaches and the scantily clad women playing in the water?"
"That was a demo," replied St. Peter.


Top Ten Reasons Why Computers Are Male (very femenistic...)

10. They have a lot of data but are still clueless.
9. A better model is always just around the corner.
8. They look nice and shiny until you bring them home.
7. It is always necessary to have a backup.
6. They'll do whatever you say if you push the right buttons.
5. The best part of having either one is the games you can play.
4. In order to get their attention, you have to turn them on.
3. The lights are on but nobody's home.
2. Big power surges knock them out for the night.
1. Size does matter.


Disney's Password

My kids love going to the Web, and they keep track of their passwords by writing them on Post-it notes. I noticed their Disney password was "MickeyMinnieGoofyPluto," and so I asked why it was so long. "Because," my son explained, "they say it has to have at least four characters."


Computer Sport

If you can't beat your computer at chess, try kickboxing.


General Motors versus Microsoft

At a recent computer expo (COMDEX), Bill Gates reportedly compared the computer industry with the auto industry and stated "If GM had kept up with technology like the computer industry has, we would all be driving twenty-five dollar cars that got 1000 miles to the gallon."
In response to Mr. Gates' comments, General Motors issued the following press release (by Mr. Welch himself, the GM CEO)
"If GM had developed technology like Microsoft, we would all be driving cars with the following characteristics:
1. For no reason whatsoever your car would crash twice daily.
2. Every time they repainted the lines on the road, you would have to buy a new car.
3. Occasionally, executing a maneuver, such as a left turn, would cause your car to shut down and refuse to restart, in which case you would have to reinstall the engine.
4. Only one person at a time could use the car, unless you bought "Car95"or "CarNT". But then you would have to buy more seats.
5. Linux would make a car that was powered by the sun, reliable, five times as fast and twice as easy to drive.
6. The oil, water temperature, and alternator warning lights would be replaced by one "general car default" warning light.
7. New seats would force everyone to have the same size bottom.
8. The airbag system would say ("Are you sure?" before going off).
9. Occasionally for no reason whatsoever, your car would lock you out and refuse to let you in until you simultaneously lifted the door handle, turned the key, and grabbed hold of the radio antenna.
10. GM would require all car buyers to also purchase a deluxe set of Rand McNally road maps (now a GM subsidiary), even though they neither need nor want them. Attempting to delete this option would immediately cause the car's performance to diminish by 50% or more. Moreover, GM would become a target for investigation by the Justice department.
11. Every time GM introduced a new model car, buyers would have to learn how to drive all over again because none of the controls would operate in the same manner as the old car."


Place Your Bets

Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning.
Rich Cook


Food For Computer

What did the hungry computer eat?
Chips, one byte at a time.
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High - Tech Jokes
last update: 12th of August, 2002
NEW!
NEW!
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The Latest Report on Windows98: New Error Codes Assigned
NEW !
Winerr 000 - Unexpected Intelligent User Detected; Please Reload Everything
Winerr 001 - Intimidation Failed; Attempting to Crash Repeatedly
Winerr 002 - Erroneous Error; No Error Occurred (Yet)
Winerr 003 - RAM Depleted; Annex Japan (Y/N)NULL
Winerr 004 - Deluxe Error. Please Send 75US to Upgrade Your Error
Winerr 005 - Long File Name Error; Tape Erased to Make Room for Filename
Winerr 006 - Insufficient RAM to Crash Properly; Attempting Fake Crash
Winerr 007 - Alphanumeric Sequence "OS2" Prohibited
Winerr 008 - This License Has Expired; Please Purchase Another Copy
Winerr 009 - Error Buffer Overflow; Too Many Errors
Winerr 00A - Non-Microsoft Application Encountered
Winerr 00B - Push Error; Removing Files to Make Room for Advertisement
Winerr 00C - Windows Loaded Correctly This Time
Winerr 00D - User Error; Lemming Not Found
Winerr 00E - Open Standard Encountered; Attempting to Redmondize
Winerr 00F - Reserved for Future Coding Errors
Winerr 010 - Virus Error - Other Applications Will Be Closed Instead
Winerr 011 - Orwell Not Found; You Must Use MSN
Winerr 012 - Cash Underflow - Credit Card Number Will Be Assimilated
Winerr 013 - Keyboard Error; User Must Learn to Slow Down
Winerr 014 - User Error; Reading License Agreement Mandatory to Continue
Winerr 015 - Error Message Deleted
Winerr 016 - Expected Error Did Not Occur; Attempting to Restart Error Sequence
Winerr 017 - Multitasking Attempted; System Confused
Winerr 018 - Network Error - Your Crash Will Be Replicated to All Stations
Winerr 019 - Freedom-of-Choice Error; Select a Microsoft Browser To Continue
Winerr 01A - Insult Detected -- Your Bill Gates Joke Will Be Deleted
Winerr 01B - Error Removing Temp File; a Permanent File Will Be Substituted
Winerr 01C - Wrong Disk Formatted. Sorry About That.
Winerr 01D - Mandatory Error Inserted to Meet Error Quota
Winerr 01E - Please Insert Your Favorite Error Here
Winerr 01F - Error In Progress; Please Wait....
Winerr 020 - Unknown Error Occurred But Was Lost. Windows Will Try To Remember
Winerr 021 - Error Parsing Error List; Please Wait For Next Error
Winerr 022 - Upgrade Error; Please Format Your Drive And Reload Everything
How to Please Your I.T. Department
NEW !
(A quick check list for those who need to make contact.)

1. When you call us to have your computer moved, be sure to leave it buried under half a ton of postcards, baby pictures, stuffed animals, dried flowers, bowling trophies and children's art. We don't have a life, and we find it deeply moving to catch a fleeting glimpse of yours.

2. Don't write anything down. Ever. We can play back the error messages from here.

3. When an I.T. person says he's coming right over, go for coffee. That way you won't be there when we need your password. It's nothing for us to remember 700 screen saver passwords.

4. When you call the help desk, state what you want, not what's keeping you from getting it. We don't need to know that you can't get into your mail because your computer won't power on at all.

5. When I.T. support sends you an E-Mail with high importance, delete it at once. We're just testing.

6. When an I.T. person is eating lunch at his desk, walk right in and spill your guts right out. We exist only to serve.

7. Send urgent email all in uppercase. The mail server picks it up and flags it as a rush delivery.

8. When the photocopier doesn't work, call computer support. There's electronics in it.

9. When you're getting a NO DIAL TONE message at home, call computer support. We can fix your telephone line from here.

10. When you have a dozen old computer screens to get rid of, call computer support. We're collectors.

11. When something's wrong with your home PC, dump it on an I.T. person's chair with no name, no phone number and no description of the problem. We love a puzzle.

12. When an I.T. person tells you that computer screens don't have cartridges in them, argue. We love a good argument.

13. When an I.T. person tells you that he'll be there shortly, reply in a scathing tone of voice: "And just how many weeks do you mean by shortly?" That motivates us.

14. When the printer won't print, re-send the job at least 20 times. Print jobs frequently get sucked into black holes.

15. When the printer still won't print after 20 tries, send the job to all 68 printers in the company. One of them is bound to work.
To My Darling Husband
NEW !
I'm sending you this letter in a bogus software company envelope so you'll be sure to read it. Please forgive the deception, but I thought you should know what's been going on since your computer entered our lives two years ago.

The children are doing well. Tommy is 7 now and is a bright, handsome boy. He has developed quite an interest in the arts. He drew a family portrait for a school project. All the figures were good but yours was excellent! The chair and back of your head are very realistic. You would be proud of him.

Little Jennifer turned 3 in September. She looks a lot like you did at that age. She is an attractive child and quite smart. She still remembers that you spent the whole afternoon with us on her birthday. What a grand day for Jen, despite the fact that it was stormy and the electricity was out.

I discovered that the household chores are much easier since I realized that you didn't mind being vacuumed and that the feather duster made you sneeze.

The house is in good shape. I had the living room painted last spring. I'm not sure if you noticed it. I asked the painters to cut air holes in the drop cloths so you wouldn't be disturbed.

Well dear, I must be going. The family is leaving on a ski trip and there is much packing to do. I've hired a housekeeper to take care of things while we are away. She'll keep things in order, fill your coffee cup, and
bring your meals to the computer room just the way you like it.

I hope you and the computer have a lovely time while we are gone. Tommy, Jen, and I think of you often. Try to remember us while your disks are booting.

Love, Jane